Plumber Near Me

Legacy Plumbing Company

📍 7416 Chapel Hill Rd C, Cary, NC 27513 📞 (919) 571-9146 🌐 Website
4.8 (61 reviews)
Closed ⋅ Opens 8 AM
Plumber
Water softening equipment supplier

Review Summary

  • Positive: Excellent customer service, knowledgeable and professional technicians (Matt, Colton, Steve, Corey, Gary), efficient work, clear communication, competitive pricing, warranties offered, and same-day service availability.
  • Negative: One driver displayed unprofessional behavior.
Legacy Plumbing Company thumbnail

4.8

(61 reviews)

5 ★93%
4 ★0%
3 ★2%
2 ★0%
1 ★5%

John T

We used Legacy Plumbing for the first time today on the recommendation of one of our neighbors. Jessica in the office was extremely pleasant and helpful each time I called. Matt was our technician and he called to let us know he would be arriving a little earlier than the initially provided two hour window. Matt was the most knowledgeable and professional plumber we have ever dealt with. He performed the repairs efficiently and his communication throughout the process was fantastic. I could not be more pleased with Legacy Plumbing and it is so unusual to find a company that knows how to provide superior customer service. JT Holly Springs, NC

D and M Reams

Legacy Plumbing has outstanding customer service and competitive pricing along with warranties on service. First of all we secured 4 estimates from different local plumbers to replace our 40 gallon home water heater. Legacy was the 2nd most affordable quote. The business with the best quote did not offer the same warranties. What made us choose Legacy in the first place is that they took the time to read my email and carefully address every question or concern we had whereas the other 3 companies did not come close to doing. Colton and Steve installed our heater. Colton interacted with me the most and he was extremely kind and professional. He answered all questions, demonstrated some things and answered competently and patiently. The final price was actually a bit under what was quoted and after install, a company rep called to ask if everything went well with the install and I told him we were extremely happy. This company wants happy customers and strives to go beyond the customers' expectations.

Logan Griffin

Steve did a fantastic job of fixing my ongoing plumbing problem, and not only was he effective, but also efficient, unobtrusive, and polite all throughout! Can't recommend this company's services highly enough!

Larry Baker

Corey is one of the BEST plumbers I have ever had work on my home.His knowledge and expertise are a great asset to the Legacy Plumbing Company, WELL Done

Sarah Mann Willcox

Legacy Plumbing has done all sorts of work for us over the years. Most-recently, Corey came out to diagnose water that was dripping downstairs from my son's bathroom. He spent time explaining the things he was trying and helped me understand the conclusions. He was back today to fix an issue and did a great job! I really appreciate that I can trust Legacy and the technicians to not just do a thorough job, but to explain the situation in a way that is helpful and kind. Highly recommend this company!

Andrew Anderson

Highly recommend Legacy. They picked up the phone, I talked to a real person, no holds or waits. They sent out a plumber same day and charged a very reasonable hourly rate. (I didn't catch his name) but the young man showed up when he said he would, was knowledgeable, and quick. Within 2 hours he had cleared the blockage in my main sewer line (which included the removal and reinstallation of a toilet). Don't go with a big corporation, go with Legacy.

Harrison

September 13, 2024

Driving from Zebulon today at 12:32pm to merge on the highway and one of the drivers from the business refuses to let me on the highway. He runs me off the road and then proceeds to flick me off. I hope he gets to where he’s going.

Holly Springs

I own multiple companies and use Legacy Plumbing all the time! Yesterday I had my hot water heater serviced and Gary was so kind, respectful, professional and fast! It was by far the best experience I have had with this company! I appreciate it, will definitely use you for all my plumbing needs!!!! THANK YOU GARY!